Accessibility statement for our landing pages

This website is run by TMP (UK) Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email us at technology@tmpw.co.uk

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please email us at technology@tmpw.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

TMP (UK) Ltd. is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate burden

We believe that addressing the following issues would be a disproportionate burden within the meaning of the accessibility regulations (specifically for pages representing communications from public sector bodies). We will make another assessment at the time of the next accessibility review, likely to be June 2021.

WCAG 1.1: Text Alternatives

Some videos and graphics are provided by our clients, who have varying resources available for making them more accessible. Where possible text alternatives for diagrams is provided or explained in the surrounding content. Where possible videos have captions or audio descriptions. This is not achievable in every case.

WCAG 3.2: Predictable

Some content is in an accordion and some of the accordion items are quite long. When at the bottom of a long accordion item and a new item is opened below it, the original item is collapsed. On smaller screens this can leave the scroll position of the page in a place the user is not expecting. Some users may be disoriented by this behaviour. There is no specific WCAG guideline that addresses this.

WCAG 4.1: Compatible

Some of the PDFs, Office documents are provided to us by our clients, who have varying resources available for making them more accessible. Where possible these documents are created to be as compatible as possible with assistive technology. This is not achievable in every case.

How we tested this website

This website was last tested on 14 September 2020. The test was carried out by TMP (UK) Ltd.

We tested on a handful of pages that were published at the time of testing.

This statement was prepared on 14 September 2020.