At TMP Worldwide, we’re experts in developing and measuring candidate experiences. How they perform and how they can stand out among the competition. The TMPW Outthink Candidate Experience Index provides the data behind the decisions.

Our industry-leading benchmark offers a snapshot of how your organisation is performing. We review your the key touchpoints in your candidate journey and carefully assess our findings against a set of vital indicators. This gives you a validated insight into where your process ranks amongst your competition.

• Search

  Tests whether a candidate following normal search behaviour – without prior knowledge of the organisation – can easily locate your careers offering.

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• Engage

  Tests the quality and coherence of the career offering to candidates following their initial contact with the careers page.

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• Consideration

  Tests the quality and completeness of the employer’s value proposition as communicated to a candidate during active consideration.

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• Application

  Tests whether the organisation provides candidates with sufficient information to approach the application process with confidence.

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• Experience

  Tests the quality of the application process from commencement through to submission.

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• Follow-up

  Tests what a candidate receives immediately after submitting an application.

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